faq

Faqs

Find answers to commonly asked questions.

Can we tour the centre prior to enrolling

Yes we encourage families to tour the centre with your children and get a good feel for us before you enroll. All tours can be scheduled with the Campus Director by calling 08 9375 8818

Is there a fee to join our waitlist

No there is no fee to join our waitlist we just ask you to keep us updated if you no longer need care so we can offer this spot to other families.

What age group does Murdock Early Education School cater for?

We are proud to offer care to children 6 weeks to 5 years of age.

What are you operating hours

We are open from 7am – 6pm Monday – Friday. We are unfortunately closed on all public holidays and weekends.

Do I still need to pay for my scheduled day if my child is sick?

Should your child be absent for any reason, we kindly request that you notify the campus prior to 10:00am. If your child is absent due to illness, we may enquire about the nature of the illness so we can minimise any potential impact this may have on other children and families.

Absences are charged as per usual and government rebates will apply, providing all entitlement criteria are in order (see MyChild.gov.au for further details).

If my childs scheduled day falls on a public holiday are we still charged as per normal for this day

Like most early learning centres, Murdock Early Education School closes for public holidays. If your scheduled day falls on a public holiday, we still need to charge to cover staff costs. This is a sector-standard practice. Early learning professionals are entitled to be paid on public holidays as in other industries. The Australian Government’s Child Care Benefit (CCB) covers up to 42 absence days a year, which includes public holidays. So unless you exceed this quota, you will be eligible for the CCB discount on public holidays.

Do the children receive meals during the day.

YES as you walk through our doors you will always smell our cook making something amazing for your children to enjoy. Our cook takes pride in creating fresh, seasonal healthy meals for your children. At Murdock Early Education School we believe a nutritious diet is vital for children’s development, so our team make sure they provide meals that give children the nutrients and energy they need.

How much does it cost to send my child to Murdock Early Education School

Please email our Campus Director on info@murdockearlyeducation.com.au for daily fees. You may also be eligible for government subsidies that will make a difference to your fees.

How do I pay my fee’s

Payments can be made using Direct Debit (from a savings account or credit card) on either a weekly or fortnightly basis. All accounts are required to be paid one cycle in advance to maintain enrolment.

What government rebates and benefits are available to families?

There are two main subsidies offered by the Australian Government for which you may be eligible. These are the Child Care Rebate (CCR) and the Child Care Benefit (CCB). Just speak to Centrelink to find out if you are eligible for either of these subsidies and to what amount.

What is CCB

The CCB is a payment provided by the Australian Government that covers 24-50 hours of childcare per week. Eligible parents or guardians must:

  • Meet Australian residency requirements
  • Be enrolled/enrolling in an approved early learning centre
  • Meet child immunisation conditions.

The amount of CCB you receive varies depending on your income, type of care, amount of care, number of children in care, and whether or not you pass the work, training and study test.

This last test is about whether you (or your partner) use childcare due to a work or study commitment. If you do, you could be eligible for higher CCB payments.

What is CCR

The CCR is an assistance program designed to help working families with the cost of childcare. The rebate covers 50% of out-of-pocket expenses not covered by the CCB (up to $7,500 per year per child). In other words, it will help to bridge the gap between your total weekly fees and the amount CCB covers. You can choose to have the rebate paid directly to your child’s centre on a fortnightly basis, reducing your fortnightly fees. Or you can choose to have the rebate paid as a lump sum quarterly into your bank account. There is no means test for the rebate

Will Murdock Early Education be implementing a kindy program like school.

Yes we are excited to announce we have intentions to launch a kindy program in 2017. Both our kindy and school based kindy use the same framework for the planning and implementation of the curriculum (Early Years Learning Framework).

Things to consider when choosing between kindy at childcare or a school based kindy

There are many benefits to utilising a Childcare Kindy VS a School based Kindy pelase see below

  • hours and days of care provided
  • meals provided
  • Routines
  • number of weeks per year
  • accreditation

Why is Early Learning so important.

Simply put, a child’s early years lay the foundation for all that is to come. In recent years, researchers have learned that the human brain develops the vast majority of its neurons, and is at its most receptive to learning, between birth and three years of age. In fact, the intake of new information is critical to the formation of active neural pathways.

Early education can play a critical role during this important developmental period. Research linking early intervention to both cognitive and socio-emotional gains has fueled the proliferation of early childhood programs since the early part of the twentieth century. The emotional, social and physical development of young children has a direct effect on their overall development and on the adult they will become. That is why understanding the need to invest in very young children is so important, so as to maximize their future well-being.

What happens if I am late picking up my child?

Our centres’ operational hours are from 7:00am to 6:00pm, and we encourage parents to arrive by 5:45pm to collect their child (which allows time for a brief chat with staff and the gathering of any belongings). Please do not be late! Parents will be charged $2.00 per minute, per staff member for any child that has not been picked up by 6:00pm. If we are not able to make contact with anyone on the child’s ‘pick-up list’, we will then contact the police for further assistance.

What is the Early Years Learning Framework

The Early Years Learning Framework (EYLF) describes the principles, practices and outcomes essential to young children’s learning from birth to five years of age, as well as their transition to school. It’s part of the Australian Government’s National Quality Framework for early childhood education and care.

The framework has a strong emphasis on play-based learning, recognising the importance of communication and language (including early literacy and numeracy) and social and emotional development. There are five learning outcomes defined by the EYLF:

  • Children have a strong sense of identity.
  • Children are connected with and contribute to their world.
  • Children have a strong sense of wellbeing.
  • Children are confident and involved learners.
  • Children are effective communicators.

What is the National Quality Framework

The National Quality Framework (NQF) is an Australian Government initiative aimed at bringing consistency to the level of quality of early learning and care across the country in the critical areas of education, health and safety. The NQF will also provide clearer and comprehensive information for families so they can choose the best services for their child. The main reforms being implemented through the NQF are:

  • Curriculum guided by approved learning frameworks
  • Improved staff-to-child ratios
  • New staff qualification requirements
  • New quality rating system
  • New national governing body (ACECQA)

There are seven quality standards being introduced as part of the NQF. These standards will form the basis of how a centre’s quality is rated. The seven quality standards are:

  • Educational program and practice
  • Children’s health and safety
  • Physical environment
  • Staffing arrangements
  • Relationships with children
  • Collaborative partnerships with families and communities
  • Leadership and service management